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Keeping The Peace During Remodeling

While remodeling is exciting for you, it may not be as exciting for your neighbors OR your contractor and his crew.

Here are a few tips for keeping the peace during remodeling:

Tell the neighbors – Two weeks prior to starting construction, personally deliver a letter to your neighbors that would be affected by the dust generated from your remodeling project so they can plan accordingly (i.e. not leave windows open during the day, secure pets, etc.).  If they are home, this is a wonderful opportunity to answer any questions they may have about your project.  In the event your remodeling project must go through a variance or design review process requiring the support of your neighbors invite them to an open house where they will have the opportunity to preview your project in context and ask questions prior to the confirmed hearing date.  Additionally, make your neighbors aware of the hours construction is permitted and that your construction team will be observing them.  This thoughtfulness goes a long way in creating goodwill.

Deal with parking – Parking restrictions should be respected by contractors and their crews.  The parking needs of neighbors should also be considered. For example, driveways should not be blocked.

Feed/Offer drinks to the construction crew – Every one likes to be valued and treated well.  Periodically buying lunch, snacks or drinks for your construction crew goes a long way in keeping them happy.  Happy constriction crews make for happy homeowners.

Get toilets to ensure workers are not peeing in the foundation – So you’re not obsessing about whether the workers are going to keep your bathroom as clean as you would, make sure the contractor’s bid includes providing a porta-potty on site for the workers and that it is drained, cleaned, disinfected, and deodorized on a regular basis.

What to do when a neighbor complains to you/the city – You should always determine what the issue is and do your best to accommodate the neighbor, as appropriate.  If the complaint is of concern to the city, the city will tell you what needs to be done to rectify the situation.

When you can’t come to terms with your foreman, etc. – Keep in mind that while your foreman may be accustomed to resolving issues related to construction and technical expertise he/she may not be accustomed to resolving customer service issues.  In either case, escalate your issue to the hiring contractor who will be more likely to listen and understand your needs and work with you to resolve the issue.

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1 Comment for Keeping The Peace During Remodeling

  1. jWiliimas said on April 6, 2010:

    We highly recommend contractors that use a proper dust containment system because once the job is done, you don’t want to be dealing with a big mess – and you DEFINITELY don’t want to be dealing with harmful particles from sanding like lead dust. We find that painters who use a well-designed dust containment system typically take greater pride in their work. If you’re working with a painter who doesn’t have a commercial dust containment system please mention the ZipPole or ZipWall products. If you’d like to find a contractor or learn more about ZipPole visit us here: http://zipwall.com/lp/zippole.html

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